Empty spaces waiting to be filled

We are now 3 years into an implementation of a computer service called SharePoint at my hospital.  This service is intended to be a step up from the previous intranet, so that trust-wide policies, documents,protocols,assessment records and the like can be kept better organised, rather than out-of-date copies existing in five different places; none of which can be found.

Whilst there are many flaws in this service, one of the things that strikes me when I am hunting for a document in it is the number of empty spaces.  Computer systems are normally built around directories (or folders), and the administrator sets up a system of directories and subdirectories with the intent that a manageable amount of content goes into the appropriate one.  A lot of the directories that were set up eventually weren't used and linger as the ghosts of what-could-have-been.

I'm reminded of this today by a visit to the Transcomm website.  Lots of empty spaces on the site waiting to be filled by the dozens of people involved.  Take the Papers of the Working Groups page for example, lots of blanks.

Whilst I understand Transcomm has only just started putting together the future of British pharmacy; there's always a disappointment when you're invited somewhere because you've been told you'll find something interest - only to be told there's nothing here for you yet, try again tomorrow.

31/8/8